FAQ’s


FAQ’s

HOW LONG WILL MY FRESH BLOOMS LAST?
You can expect your fresh blooms to last between 3-7 days. Flowers will always last longer if they are well looked after. Rogue Flowers is not responsible for lack of care once delivered, such as not placing in fresh water or a spike in temperature. If you have a problem with the quality of your florals, you MUST contact us within 24 hours & if necessary, we will send you a replacement. Please note- after 24 hours no flowers will be replaced.

CAN I CHOOSE THE COLOUR OF MY FRESH FLORALS?

HOW LONG WILL MY INTERSTATE DELIVERY TAKE?
Rogue Flowers will try to get your Everlastings packed within 7 days of placing your order. During peak times, please allow for a little longer. The shipping itself once picked up will take approximately 5-10 business days. Please note that timeframes are out of our control.

WILL YOU STILL DELIVER DURING LOCKDOWN?
YES! During each lockdown, we still have offered our contactless delivery. If for some unforeseen circumstance we will not be delivering, we will contact you ASAP!

CAN I ORDER A CUSTOM EVERLASTING?
Sure thing! Please send me some images of what you are after or the space you would like it to go. Please only send over images of previous work by Rogue Flowers. We will not copy other creatives’ work so please do not ask.

WILL YOU DO MY WEDDING FLORALS?
Rogue Flowers only takes on a handful of small weddings and events per year. If you would like to chat about weddings, please email info@rogueflowersglendale.com to get the ball rolling.

DO YOU DO GIFT VOUCHERS?
Yes, you can purchase a gift voucher online, and they do not expire.

OTHER INFORMATION
We will deliver your order between 7 am & 9:30 pm, If your order is going to a school or a business, please leave clear instructions on when the person receiving the order will be leaving. PLEASE NOTE WE DO REQUIRE A NUMBER TO CONTACT THE RECIPIENT ON SHOULD ANY PROBLEMS ARISE. Flowers are natural materials and seasonal - all buyers accept and acknowledge. Color and flower availability changes day to day and flowers will not be exactly as depicted in any images on this website - flowers will be fresh and of the best quality. The style and florals choice remain at the discretion of Rogue Flowers. All pricing excludes a fee for delivery. These prices are available at checkout. Interstate orders are packed with love and care. Please refer to our Terms of Use in regard to any damages.

Deliveries

Delivery Schedule: We offer same-day delivery for orders placed through Doordash and same-day delivery for orders placed before 10 am from our website.

Local Delivery Charges: Our local delivery charges range from $16 to $36, depending on the delivery location. These fees are determined by the delivery location and are applicable within a 35-mile radius.

Hospital Deliveries: For hospital deliveries, please ensure that the recipient is still at the hospital by contacting the concierge. Due to COVID-19 restrictions, all hospitals have specific guidelines, and our arrangements will be handed over to the hospital staff for delivery.

Hospital Deliveries:

•Huntington Memorial Hospital•USC Verdugo Hills Hospital•Huntington Hospital•Kaiser Permanente Pasadena Medical Offices•City of Hope Helford Clinical Research Hospital•Glendale Adventist Medical Center•Glendale Memorial Hospital and Health Center•Providence Saint Joseph Medical Center•Kaiser Permanente Burbank Medical Offices•Northridge Hospital Medical Center•Providence Holy Cross Medical Center•Sherman Oaks Hospital•Cedars-Sinai Health Associates -Calabasas•West Hills Hospital & Medical Center•Ronald Reagan UCLA Medical Center•

Interstate Shipping: We offer interstate shipping exclusively for our Knit & Everlasting range. Shipping costs are a flat rate of $38, which you can select at checkout.

Click Here for Doordash Delivery